Most of our products warranties are from the genuine manufacturer or distributor or official service centers. There are some products which is mentioned EC warranty, the warranties are from www.ecbazaar.com, but 90% of our products especially Mobiles, the entire branded electronics products are with vendor warranties and we assure you tension free shopping and after sales support. Actual manufacturer warranty periods may vary depending on product and manufacturer and may be longer than the warranty period covered by www.ecbazaar.com. Please refer to the manufacturer's website or product manuals/packaging for more information. Generally, the manufacturer's warranty will only cover the product for ONE YEAR for manufacturing defects or failure of hardware parts and will not cover any physical damage to the product from misuse, dropping, any damage, etc. In no way does www.ecbazaar.com warrant any product for fitness of use or for representations made by the manufacturer. To receive warranty service on your product, you must contact www.ecbazaar.com by phone or email to address the problem. Our technical support team will be registering your complaint and providing you a RMA number which will be used for further services. After receiving an RMA number, you will be required to ship the defective item back to www.ecbazaar.com with the RMA number marked or labeled on the package. Also include a copy of your invoice and any email correspondence you have had with our support staff. www.ecbazaar.com recommends that appropriate measures are taken to safeguard the product from damage during shipping, as www.ecbazaar.com does not warrant a physically damaged product. www.ecbazaar.com does not accept packages sent collect or COD. The customer must pay for shipping and provide the necessary information and receipt for reimbursement, if applicable. Www.ecbazaar.com will not cover any shipping charges for any products. If customer will use for picking up and dropping dropping our service for RMA items, he will be charged AED 40/- (Fourty Dirham) for our pickup and drop services. If the product is determined to be defective and it is covered by our warranty policy, you will be informed and when it will be ready will be shipped out as soon as possible or you have to come to our store to pick up when it will be ready for pick up and you will be informer by e-mail or phone. For any defective products you will have to wait an estimated 2~4 weeks until www.ecbazaar.com gets a replacement or repaired item back from the manufacturer or supplier. It is recommended that customers deal directly with the manufacturer for all retail products for faster turn around times. Some manufacturers offer direct-swap, cross-ship, or even next-day to-your-door replacement warranty services. www.ecbazaar.com can help facilitate warranty service between you and the manufacturer for retail items, but will not cover any expenses incurred for warranty service. For any products that have a warranty, www.ecbazaar.com will not cover shipping charges. If the product sent to us is not defective, you will be charged for shipping charges. Refunds will be made through the original mode of payment selected at the time of order generation. www.ecbazaar.com is limited to the service level offered by the manufacturer or supplier, please read your product warranty information carefully before contacting us.
This is our Standard Return Policy. Items covered by this policy must be returned within 7 days of the invoice date. Will be applied Restocking Fee fixed at 20% of the product invoice value.
This is our Standard Return Policy for Promotional, Deals, Sale, Discount and Selling With Super Low Price Products. Items covered by this policy must be returned for replacement within 7 days of the invoice date. Will be applied Restocking Fee20%.
No warranty of any kind would be available on any products that are provided as part of promotional deals, special offers, bundle offers, clearance stock, or noted as free.
Sedrat Al Sahel General Trading LLC maintains www.ecbazaar.com ("Web Site") and is responsible for this promotion. You can access and use this Web Site only if you agree to and accept the following terms and conditions applying to your use ("Terms and Conditions") without limitation or reservation. Please read these Terms and Conditions carefully before accessing and browsing this Web Site. You may download material displayed on the Web Site for your non-commercial, personal use only. Additionally, you may not modify, reuse, report, or use the contents of the Web Site for public or commercial purposes, including the text, images, audio, and video without www.ecbazaar.com written permission. ECBAZAAR’S reserves the right to cancel or amend the contest mentioned on the Web Site or these Terms and Conditions at any time without prior notice. Any changes will be posted either within the Website or these Terms and Conditions.
This contest is open only to residents and permanent residents of United Arab Emirates. Entrants under the age of eighteen (18) years old must seek parental and/or guardian consent before participating in the Contest.
This promotion is only valid at www.ecbazaar.com webstore. The Lucky Draw is a monthly program. Customer entitled to 1 lucky draw chance by
There will be 1 winner every month / or alternative weeks (as announced) Failure to follow the steps to enter the raffle will result in disqualification. Representatives of www.ecbazaar.com will pick the lucky draw winner from eligible entries. No correspondence will be entertained about EC Bazaar’s decision. The winners may be required to participate in a photo taking session during the issuing of Lucky Draw gift. Pictures may be posted online @ www.ecbazaar.com and our social media pages for marketing purpose. Ecbazaar’s.com reserves the right to disqualify all entries that do not meet the rules and regulations of the Lucky Draw. These include entries submitted with invalid or incorrect information.
Winners must produce proof of identity eg Emirates ID or work permit pass and the printed prize notification email upon the prize collection.
Prizes are non-transferable and non-exchangeable for cash or other items and may be subject to availability. Value of the prizes may vary; EC Bazaar’s reserves the right to replace any prizes with items of similar value without prior notice.
Prizes are subject to availability while stocks last and EC Bazaar’s reserves the right to substitute the prizes for its price equivalent where necessary.
The winners of the lucky draw will be notified via a phone call or prize notification email. EC Bazaar’s reserves the rights to deal with all unclaimed prizes in any manner deemed fit.
Lucky Draws winner are required to respond within a week from notification date in order to be eligible winners. Winners that do not respond will be forfeited.
Where applicable, prizes not collected within 10 days from notification shall be disposed of at EC Bazaar’s sole discretion. EC Bazaar’s decision regarding the award of all prizes, and/or in every situation including any not covered in these Terms and Conditions, shall be final and binding on all participants in the contest, and no queries, challenges or appeals may be made or entertained regarding EC Bazaar’s decision on the same. The receipt by any winner of any prize under this Contest is conditional upon compliance with any and all applicable laws, rules and regulations.
Acceptance of any prize shall constitute consent on the winner's part to allow the use of the winner's name, image, voice and/or likeness by EC Bazaar for editorial, advertising, promotional, marketing and/or other purposes without further compensation except where prohibited by law. Acceptance of any prize shall constitute a release and discharge of EC Bazaar by each winner from any and all liability, claims, demands, causes of action, and/or damages which the winner may have, whether known or unknown at the present time, of any nature whatsoever, arising out of or relating to: (i) the contest, (ii) personal injury and/or property damage, theft or loss suffered by the winner as a result of the use and/or enjoyment of the prize, and/or (iii) any tax liabilities in relation to the contest, prize and/or use or enjoyment of the same.
In the event that any entrant is disqualified from the Lucky draw, EC Bazaar at its sole discretion may decide whether a replacement entrant should be selected. In this event, any further entrant will be selected on the same criteria as the original entrant and will be subject to the Terms and Conditions.
EC Bazaar cannot accept any responsibility for any damage, loss, injury or disappointment suffered by any entrant entering the Contest or as a result of entering the Contest or accepting any prize. EC Bazaar is not responsible for any safe custody, return, non-delivery or missing of entries, late, misdirected, problems or technical malfunction of any telephone network or lines, computer on-line systems, servers, or providers, computer equipment, software failure of any email or entry to be received on account of technical problems or traffic congestion on the Internet, telephone lines or at any web site, or any combination thereof, including any injury or damage to entrant's or any other person's computer or mobile telephone related to or resulting from participation or downloading any materials in the Contest.
By entering the Contest or accepting the prizes, You agree that no claim relating to such losses or injuries (including special, indirect and consequential losses) shall be asserted against EC Bazaar, its parent companies, affiliates, directors, officers, employees or agents from any and all losses, damages, rights, claims and actions of any kind resulting from the Contest and acceptance of any prize, including without limitation, personal injuries, death and property damage.
By entering the contest, You agree:
to the use of your name and/or likeness, without compensation, for EC Bazaar’s promotional and marketing purposes; and
to the use of the information submitted on the contest entry form, without compensation, for EC Bazaar’s promotional and marketing purposes; and
to the use of your answers to the questions and/or tie breaker for EC Bazaar promotional and marketing purposes.
To use of your pictures taken during the lucky draw collection in our shop front or website to publicize our winner list.
Each individual participating to this lucky draw acknowledges that:
in respect of any Personal Information disclosed by her/him to EC Bazaar or obtained by EC Bazaar from her/him pursuant to this application:
she/he is authorized to disclose such Personal Information; such disclosure complies with any Privacy Legislation from any country, within the geographical scope of this competition, and the use of such Personal Information by EC Bazaar as contemplated by this application (including, without limitation, the disclosure of such Personal Information to EC Bazaar’s external agencies or third parties)
EC Bazaar and its affiliated companies respect the privacy of every individual who visits our Web site or responds to our advertisements and contest. Please refer to our Privacy Statement for details.
Please be advised that all materials posted on the Web Site are subject to public downloading by third party viewers. EC Bazaar has taken precautionary steps to deter users from downloading. However, should downloading persist, EC Bazaar shall not be held accountable or liable for any damages caused.
Updating or Removing Information - You may notify Us of any updates, amendments and corrections to previously collected Information by using the Feedback Form on the Website. Further, upon Your request, We will use commercially reasonable efforts to delete Your Information from our database (but in any event such deletion will be carried out within ten (10) business days). However, it may be impossible to delete Your entry without some residual information because of backups and records of deletions.